AI automation for healthcare practices
Your front desk is overwhelmed. Your diary still has gaps.
Dental, physio, private GP or aesthetics: the pattern is the same. Enquiries missed while the phone rings, no-shows that cost real money, and evenings lost to admin. We build AI systems that handle the front-desk grind, with patient data handled to UK GDPR standards.
What we automate for healthcare practices
New patient enquiries & booking
Today
Enquiries arrive by phone, email and web form while reception is mid-conversation with a patient. The ones that wait until tomorrow have often booked somewhere else.
Automated
An AI assistant answers email and web enquiries in seconds, any hour: it explains treatments and pricing from your own materials, checks availability, and books the appointment straight into your practice diary.
→ Every enquiry gets an instant, accurate reply - including the 8pm ones that currently go to a competitor.
No-shows & appointment reminders
Today
Every empty slot is unrecoverable revenue. Reminder calls and texts happen when reception has time, which is exactly when they are least needed.
Automated
Automated reminder sequences by text and email, with one-tap confirmation and rescheduling. Cancellations trigger an automatic offer to your waitlist so the slot gets refilled instead of wasted.
→ Fewer no-shows, and cancelled slots backfilled without anyone picking up a phone.
Patient intake & registration
Today
Medical histories on clipboards, consent forms scanned and filed, details retyped into the practice system - per patient, per visit, error by error.
Automated
Digital intake sent automatically at booking: patients complete history and consent forms before they arrive, and the data lands in your practice management system without anyone retyping it.
→ Appointments start on time, records are complete, and reception stops being a typing pool.
Recalls & patient reactivation
Today
The most profitable list in the practice - patients overdue a check-up, hygiene visit or follow-up course - sits unworked because nobody has time to chase it.
Automated
Automated recall sequences that politely persist: overdue patients get personalised nudges with a booking link, escalating gently until they book or opt out, with a dashboard of who is overdue and who came back.
→ Revenue from patients you already have, recovered on autopilot.
How it works
We start with a fixed-price Automation Audit (£950): two weeks mapping how work flows through your firm, ending in a prioritised plan with the ROI of each automation. Practices usually find the audit maps straight to the front desk: missed enquiries, no-shows, and recall lists nobody has time to work through. If we then build for you, the audit fee is credited in full.
Builds are fixed-scope sprints from £4,500 - never hourly, never open-ended.
Find out what your firm could automate
A free 25-minute call. We will tell you honestly whether automation is worth it for your business - and exactly where to start.