AI automation for letting agents
The Renters' Rights Act tripled your admin. Don't triple your admin team.
New tenancy paperwork, audit trails, sanctions checks on every tenant, guarantor and landlord - independent agencies are absorbing it all by hand. We build systems that do the compliance grind and the enquiry chasing, so your negotiators let properties.
What we automate for letting agents
Portal enquiry triage & viewing booking
Today
Rightmove and Zoopla enquiries pile up in a shared inbox. Evening and weekend leads wait until someone's free - and applicants book with whoever replied first.
Automated
Every enquiry gets an instant, intelligent response: qualified (move date, budget, pets, guarantor position), offered real diary slots, booked, confirmed and chased on no-show - 24/7, straight into your CRM.
→ Typical result: 5–10 hours back per branch per week, faster lets, fewer void days.
Referencing & pre-tenancy compliance chase
Today
Right-to-Rent, references, guarantor documents and the now-mandatory sanctions checks - chased manually across email and spreadsheets, with every slow day costing the landlord money.
Automated
Automated document collection with polite, persistent, escalating reminders; checks ordered and tracked; a live per-tenancy compliance dashboard with a full audit trail built in.
→ Referencing days cut means void days cut - at roughly £970 lost per slow referencing cycle, this usually pays for itself on speed alone.
Renters' Rights Act paperwork & audit trails
Today
New tenancy documentation, prescribed information, record-keeping you must be able to evidence - extra hours per tenancy, and a fine if anything's missing when challenged.
Automated
Document generation from your tenancy data, automatic issue-and-acknowledge tracking, and an evidence file per tenancy that builds itself as the process runs.
→ Compliance becomes a by-product of the workflow instead of a separate job - and it's provable.
Maintenance triage & contractor dispatch
Today
Tenants report issues by phone, email and portal; someone interprets each one, finds a contractor, chases the landlord for approval, then chases everyone again.
Automated
AI reads the report (including photos), categorises urgency, drafts landlord approval requests and contractor instructions, and keeps tenant, landlord and contractor updated automatically.
→ On a 200+ property book: 4–8 hours a week back, faster repairs, and a documented response trail for every issue.
How it works
We start with a fixed-price Automation Audit (£950): two weeks mapping how work flows through your firm, ending in a prioritised plan with the ROI of each automation. For lettings agencies, the audit prices everything in void-days saved and compliance exposure - numbers landlords and directors actually feel. If we then build for you, the audit fee is credited in full.
Builds are fixed-scope sprints from £4,500 - never hourly, never open-ended.
Find out what your firm could automate
A free 25-minute call. We will tell you honestly whether automation is worth it for your business - and exactly where to start.